“When we understand residents’ histories, preferences and experiences, we can shape moments that feel familiar, purposeful and meaningful.”
-Kailee Bonebrake, Regional Memory Care Director at Highmark Senior Living
Why Empathy Matters in Memory Care
At Edencrest Senior Living, memory care is more than clinical support—it’s about creating a life filled with dignity, purpose and connection. For Kailee Bonebrake, Regional Memory Care Director at Highmark Senior Living, empathy is the cornerstone of this mission.
“Families didn’t choose this path; it was placed upon them,” Kailee shares. “That reality makes empathy not optional but essential.”
Highmark manages Edencrest’s 10 communities across Iowa, offering assisted living, memory care, and independent living under one roof. Kailee, a certified dementia practitioner and trainer, leads staff education, supports families and develops innovative care interventions—all with a deep commitment to person-centered care.
Innovating Memory Care with Technology
Technology is transforming dementia care. Edencrest communities now use interactive devices offering memory games and virtual reality experiences.
“Technology is more than a tool—it’s a bridge,” Kailee explains. “It sparks joy, stimulates learning and creates opportunities for deeper connection.”
She recalls a former math teacher who thrived with daily math exercises:
“Watching him light up reminded me that learning never truly stops.”
Families as Partners in Care
At Edencrest, families are integral to the care process. From participating in activities to joining educational programs and support groups, their involvement strengthens trust and connection.
“When families feel included, residents feel secure, and staff feel supported,” Kailee emphasizes. “It’s a shared effort that builds community.”
-Kailee Bonebrake, Regional Memory Care Director at Highmark Senior Living
Advice for Aspiring Caregivers
Kailee’s advice is simple yet profound:
“Meet residents where they are. Learn their life stories, honor their choices and embrace continuous learning.”
She adds:
“Authentic connection is just as crucial with families and colleagues as it is with residents.”
-Kailee Bonebrake, Regional Memory Care Director at Highmark Senior Living
Why Choose Edencrest Senior Living?
Edencrest offers memory care in Iowa that blends clinical excellence with compassion. Our communities provide structured routines, meaningful activities and clear communication—creating an environment where residents thrive and families feel at home.
Ready to learn more?
📞 Call us today to schedule a tour or visit https://www.edencrestliving.com to explore our assisted living and memory care communities in Iowa.
